What is the check-in and check-out policy at Hyatt Centric Gran Via Madrid?
Check-in is at 15:00 and check-out is by 12:00.
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HYATT CENTRIC GRAN VIA MADRID
445US$
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Key details
About the Hotel
Gran Via 31,
Madrid,
Spain,
28013,
Community of Madrid
- Close to Plaza Mayor
Great
8.8
9.4
4.4
Loved by Hyatt Centric Gran Via Madrid Hotel guests
"The breakfast was AMAZING. There's your standard premium continental buffet, which was very good on it's own, but to top it, there's also an "a la carte" menu."
"The rooftop bar is a gem! Our family recommends this hotel without reservation."
"The room was very spacious, and the bed was super comfortable."
Offering a lobby area and a restaurant, the 5-star Hyatt Centric Gran Via Madrid Hotel lies in the Islington district of Madrid, 1.3 km from the Vibrant Mercado de Anton Martin Indoor Market and around a 25-minute walk from Calle Ponzano. Located within a few blocks of the large urban Puerta del Sol Plaza, this Madrid hotel boasts Mediterranean cuisine served at the onsite à la carte restaurant.
Location
Staying in shopping area of Madrid, guests can easily reach Iglesia de San Antonio de Los Alemanes Church, which is approximately 400 metres away. Places of worship to visit within a 5-minute drive of the Hyatt Centric Gran Via Madrid include the Basilica of Saint Michael.
The football Santiago Bernabeu Stadium is 3.9 km away, while Callao underground station is just around the corner from the hotel.
The accommodation is located 2.6 km from Atocha train station, while Barco bus stop is nearly a 5-minute walk away.
Rooms
The smoke-free Hyatt Centric Gran Via has 159 rooms appointed with a multi-channel television, as well as self-catering options such as a mini fridge bar, coffee and tea making facilities. The view of the city and the elegant furniture are provided there. They come with a separate toilet and a shower along with such comforts as a hairdryer and complimentary toiletries.
Eat & Drink
Hyatt Centric Gran Via Madrid Hotel includes 3 restaurants serving wide variety of cuisines including vegetarian, Mediterranean, and European. A 24-hour bar is available on site. Chocolateria San Gines is located in proximity to this hotel and serves Spanish food.
Leisure & Business
The Hyatt Centric Gran Via invites guests to join fitness classes held in a fitness studio.
“In my opinion, it stands out as a prime choice, especially for first-time visitors seeking a blend of convenience and quality. The location allows for easy exploration of Madrid's attractions, bolstered by attentive staff ready to assist with bookings. The hotel distinguishes itself with thoughtful touches like Nespresso machines in the rooms and a rooftop bar that elevates the experience.”
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Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
Junior Suite
2 persons
35 m²
1 King-size bed
Shower
Heating
room details
King Room Balcony
2 persons
30 m²
1 King-size bed
Shower
Heating
room details
Family Suite
2 persons
65 m²
1 King-size bed
Shower
Heating
room details
Twin Room
2 persons
30 m²
2 Single beds
Shower
Heating
room details
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Calendar with prices and room availability
Search your travel dates to view current prices and available rooms
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Baby pushchair
- Children's menu
Spa & Leisure
- Leisure/ TV room
- Jacuzzi
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
Hyatt Centric Gran Vía Madrid presents an array of dining venues blending local flavors and modern aesthetics. From the sizzle of grilled delights to refreshing Mediterranean nuances, here guests can indulge in authentic culinary experiences surrounded by vibrant city life.
Hielo y Carbón
Grill/BBQ
Ambiance
Family-friendly, modern setting
Key Offerings
Enjoy a tempting selection of vegetarian, vegan, gluten-free, and dairy-free options, perfect for every palate.
Reservation
No
Open daily from 7:00 AM to 11:00 PM
El Jardín de Diana
Spanish cuisine
Ambiance
Modern and inviting atmosphere
Key Offerings
Delight in brunch, traditional Madrilenian dishes, and a cocktail hour complemented by vegetarian and vegan offerings.
Reservation
No
Open daily from 11:00 AM to 12:00 AM
Ondas
Mediterranean
Ambiance
Modern vibe with a lively atmosphere, embodying the essence of the movida madrilena
Key Offerings
Savor this perfect spot for light bites, featuring vegetarian options in a laid-back setting where music flows.
Reservation
No
Open daily from 11:00 AM to 6:00 PM
Hyatt Centric Gran Via Madrid Hotel Location
Gran Via 31,
Madrid,
Spain,
28013,
Community of Madrid
Map view
Gran Via 31,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.4
km
Square
Plaza Mayor
680 m
Palace
Royal Palace of Madrid
1.2
km
Landmark
Parque del Retiro
1.2
km
Park
El Retiro Park
1.4
km
Museum
Museo Nacional Thyssen-Bornemisza
1.1
km
Public Building
Cybele Palace
1.2
km
Museum
Plaza de Cibeles
1.1
km
Landmark
Calle Ponzano tapas
2.4
km
Church
Real Basilica de San Francisco el Grande
1.6
km
Museum
Museo Nacional Centro de Arte Reina Sofia
1.9
km
Landmark
Circulo de Bellas Artes
670 m
Garden
Royal Botanical Garden of Madrid
1.6
km
Museum
Museo de Historia de Madrid
770 m
Square
Plaza de Santa Ana
860 m
Landmark
Templo de Debod
1.4
km
Theatre
Teatro Real
690 m
Church
Catedral de Sta Maria la Real de la Almudena
1.2
km
Museum
CaixaForum Madrid
1.6
km
Library
Museum of the National Library
1.4
km
Museum
National Archaeological Museum
1.6
km
Landmark
Paseo del Prado
1.1
km
Museum
Museo Sorolla
2.1
km
Landmark
Palacio de Cristal
2.3
km
Church
Iglesia San Gines
810 m
Landmark
Temple of Debod
2.6
km
Nearby
Square
Puerta del Sol
550 m
Casino
Gran Via
260 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
360 m
Opposite Palacio Real
Plaza de Oriente
560 m
Restaurants
Museo del Jamon
520 m
Carrera San Jeronimo 6 Calle De La Victoria
MU El Placer de la Carne
100 m
Calle Chinchilla 3
Torres Bermejas
50 m
Calle Mesonero Romanos 11
Hattori Hanzo
210 m
17 Calle de Mesonero Romanos
Hotel Regente Bar & Cafeteria
40 m
Calle Mesonero Romanos 9
El Corte Ingles
240 m
Calle Preciados 1
Explore Madrid
Explore Madrid's Treasures
Plaza Mayor
9 minutes' walk
Plaza Mayor features stunning architecture and is perfect for people-watching, dining, and enjoying local artists.
Royal Palace of Madrid
15 minutes' walk
Royal Palace offers opulent rooms and beautiful gardens, showcasing Spain's rich history and royal heritage.
Prado National Museum
18 minutes' walk
Prado Museum boasts one of the world's finest art collections, with works by Velázquez and Goya among its highlights.
Puerta del Sol
7 minutes' walk
Puerta del Sol is the heart of Madrid, surrounded by shops and cafes, featuring the iconic 'Bear and Strawberry Tree' statue.
Torres Bermejas
1 minute' walk
Torres Bermejas is known for its authentic Spanish cuisine and lively flamenco performances in an elegant setting.
MU El Placer de la Carne
2 minutes' walk
MU offers a meat lover's paradise with expertly prepared dishes in a stylish atmosphere, perfect for a satisfying dinner.
Museo del Jamon
7 minutes' walk
Museo del Jamon features a casual vibe with delicious cured meats and tapas, showcasing traditional Spanish flavors.
Hattori Hanzo
3 minutes' walk
Hattori Hanzo specializes in Japanese cuisine, offering fresh sushi in a chic, modern setting, accommodating dietary preferences.
Circulo de Bellas Artes
9 minutes' walk
Circulo de Bellas Artes is a cultural hub hosting art exhibits, film screenings, and rooftop events with stunning city views.
Plaza de Santa Ana
11 minutes' walk
Plaza de Santa Ana is lined with bars and restaurants, perfect for enjoying live music and vibrant nightlife in a lively setting.
Getting around
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 08:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 27 per person per day.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese
Number of floors:
9
Number of rooms:
159
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Superb location
Friendly staff
Clean rooms
Comfortable beds
Delicious food
Cons
Unclean cups
Broken elevator
Guest reviewsbased on 825 reviews
Mary from United Kingdom
Family with children
Double Room Two Double Beds
4 nights in November 2025
|
Reviewed:February 06, 2026
7/10
Satisfactory stay with minor issues.
convenient locationfriendly staffcomplete bathroomsthin wallsweak pressurepoor hygiene
The hotel's location was convenient. I could easily access theaters and shops. The staff were friendly and always willing to help. Our room even included two complete bathrooms.
I noticed thin walls in the room. The water pressure in the shower was also very weak. I thought the sense of hygiene could have been better.
0 Helpful
bruce from australia
Single
king room view
3 nights in November 2025
|
Reviewed:December 23, 2025
8.5/10
solid stay on gran via
convenient locationeffective air conditioningfresh towelshelpful staff
The hotel's location proved very convenient. I found plenty of shops and restaurants nearby. the room had effective air conditioning, which helped a lot. housekeeping provided fresh towels on a daily basis. That was very useful. the staff were helpful. they answered my questions.
i noticed some street noise in the evenings, though it wasn't too disruptive.
Location
9/10
The immediate area had many shopping and dining options. accessing tourist attractions was straightforward because the area is pretty central. public transportation hubs were also close. I found getting around simple.
Rooms
8/10
my king room view provided a comfortable bed. the bathroom included essential toiletries and fresh towels daily. the air conditioning worked efficiently, and it kept the temperature regulated well! i had enough space for luggage.
0 Helpful
|
Isabella from Italy
Single
king room view
3 nights in November 2025
|
Reviewed:December 12, 2025
6/10
decent location, noticeable issues
central locationpoor cleaning
the location was indeed quite central, made getting around easy enough.
The room cleaning was definitely subpar. I noticed hair in the shower from a previous guest and it remained there throughout my entire stay.
0 Helpful
FAQs
About Hyatt Centric Gran Via Madrid
How far is Hyatt Centric Gran Via Madrid from Adolfo Suárez Madrid-Barajas Airport?
The hotel is 25 km from Adolfo Suárez Madrid-Barajas Airport.
What dining options are available at Hyatt Centric Gran Via Madrid?
The hotel features three dining venues: Ondas lobby bar, Hielo y Carbón restaurant offering a 5Senses dining experience, and El Jardín de Diana rooftop terrace.
What fitness facilities are provided at Hyatt Centric Gran Via Madrid?
Guests have access to a 24-hour fitness center equipped with state-of-the-art machines.
How far is Hyatt Centric Gran Via Madrid from the nearest subway station?
Hyatt Centric Gran Via Madrid is a 10-minute walk from Callao subway station.
What is the breakfast policy at Hyatt Centric Gran Via Madrid?
Breakfast is available for an additional charge of €27 per person.
Which nearby attractions can be found close to Hyatt Centric Gran Via Madrid?
Nearby attractions include Puerta del Sol, Plaza de Cibeles, and El Retiro Park, all within walking distance.
What room amenities are available at Hyatt Centric Gran Via Madrid?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and tea and coffee-making facilities.
What languages do the staff at Hyatt Centric Gran Via Madrid speak?
The staff speaks multiple languages, including English and Spanish.
Is there a lounge area at Hyatt Centric Gran Via Madrid?
The hotel features a lounge area where guests can enjoy drinks and snacks.
What types of experiences does Hielo y Carbón restaurant offer at Hyatt Centric Gran Via Madrid?
Hielo y Carbón offers a unique 5Senses dining experience designed to engage all five senses.
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