What is the check-in and check-out policy at Hyatt Centric Gran Via Madrid?
Check-in is at 15:00 and check-out is by 12:00.
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HYATT CENTRIC GRAN VIA MADRID
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Key details
About the Hotel
Gran Via 31, Madrid, 28013,
- Close to Plaza Mayor
Great
8.8
9.4
4.5
Only 200 metres from Callao underground station, the 5-star Hyatt Centric Gran Via Madrid Hotel is located in a shopping area of Madrid, just 5 minutes' walk from the grand Gran Via Boulevard. This Madrid hotel provides guests with a 24-hour bar and air-conditioned rooms with views of the side street, while the Vast pedestrianized Puerta del Sol Public Square is a mere 0.6 km away.
Location
The Vibrant Mercado de Anton Martin Indoor Market is 17 minutes' walk away, and Calle Ponzano is within 25 minutes' walk of the hotel. Historical sights here include the room Royal Palace of Madrid, which stands within a few blocks of the Hyatt Centric Gran Via Madrid.
Guests might as well enjoy proximity to Plaza de las Salesas, situated 1.1 km away. The accommodation lies around 10 minutes by car from the football Santiago Bernabeu Stadium.
Barco bus stop is 250 m from Hyatt Centric Gran Via Madrid Hotel and 2.2 km from is enough to get to Atocha train station.
Rooms
Featuring a modern-style interior, the allergy-free rooms are appointed with a 55-inch flat-screen TV, along with a mini-fridge-bar and tea/coffee making equipment. The rooms offer functional furniture including a writing table. For guests' comfort, a hair dryer and towels are offered in the private bathrooms fitted with a separate toilet and a shower.
Eat & Drink
The smoke-free Hyatt Centric Gran Via has an à la carte restaurant, serving Mediterranean menu. Chocolateria San Gines is located in proximity to this hotel and serves Spanish food.
Leisure & Business
There is a fitness suite on site.
“In my opinion, it stands out as a prime choice, especially for first-time visitors seeking a blend of convenience and quality. The location allows for easy exploration of Madrid's attractions, bolstered by attentive staff ready to assist with bookings. The hotel distinguishes itself with thoughtful touches like Nespresso machines in the rooms and a rooftop bar that elevates the experience.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- King Room Balcony2 persons30 m²1 King-size bedAir conditioningHeatingroom details
- Family Suite2 persons65 m²1 King-size bedAir conditioningHeatingroom details
- Twin Room2 persons30 m²2 Single bedsAir conditioningHeatingroom details
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Calendar with prices and room availability
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Baby pushchair
- Children's menu
Spa & Leisure
- Leisure/ TV room
- Jacuzzi
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
Show more
Dining Onsite
Hyatt Centric Gran Vía Madrid presents an array of dining venues blending local flavors and modern aesthetics. From the sizzle of grilled delights to refreshing Mediterranean nuances, here guests can indulge in authentic culinary experiences surrounded by vibrant city life.
Hielo y Carbón
Grill/BBQ
Ambiance
Family-friendly, modern setting
Key Offerings
Enjoy a tempting selection of vegetarian, vegan, gluten-free, and dairy-free options, perfect for every palate.
Reservation
No
Open daily from 7:00 AM to 11:00 PM
El Jardín de Diana
Spanish cuisine
Ambiance
Modern and inviting atmosphere
Key Offerings
Delight in brunch, traditional Madrilenian dishes, and a cocktail hour complemented by vegetarian and vegan offerings.
Reservation
No
Open daily from 11:00 AM to 12:00 AM
Ondas
Mediterranean
Ambiance
Modern vibe with a lively atmosphere, embodying the essence of the movida madrilena
Key Offerings
Savor this perfect spot for light bites, featuring vegetarian options in a laid-back setting where music flows.
Reservation
No
Open daily from 11:00 AM to 6:00 PM
Location
Gran Via 31, Madrid, 28013,
Explore Madrid
Explore Madrid's Treasures
Plaza Mayor
9 minutes' walk
Plaza Mayor features stunning architecture and is perfect for people-watching, dining, and enjoying local artists.
Royal Palace of Madrid
15 minutes' walk
Royal Palace offers opulent rooms and beautiful gardens, showcasing Spain's rich history and royal heritage.
Prado National Museum
18 minutes' walk
Prado Museum boasts one of the world's finest art collections, with works by Velázquez and Goya among its highlights.
Puerta del Sol
7 minutes' walk
Puerta del Sol is the heart of Madrid, surrounded by shops and cafes, featuring the iconic 'Bear and Strawberry Tree' statue.
El Retiro Park Stroll
15 minutes' walk
El Retiro Park offers tranquility with its gardens, sculptures, and a boat lake, ideal for peaceful walks and relaxation.
Bike Rentals
5 minutes' walk
Bike rentals are available nearby for exploring Madrid's vibrant streets and parks at your own pace.
Flamenco Show
10 minutes' walk
Experience an authentic flamenco show in local venues, showcasing the passion and rhythm of traditional Spanish dance.
Madrid Rio Kayaking
10 minutes' drive
Kayaking along Madrid Rio offers thrilling views of the skyline and the park, suitable for adventurers and families alike.
Torres Bermejas
1 minute' walk
Torres Bermejas is known for its authentic Spanish cuisine and lively flamenco performances in an elegant setting.
MU El Placer de la Carne
2 minutes' walk
MU offers a meat lover's paradise with expertly prepared dishes in a stylish atmosphere, perfect for a satisfying dinner.
Museo del Jamon
7 minutes' walk
Museo del Jamon features a casual vibe with delicious cured meats and tapas, showcasing traditional Spanish flavors.
Hattori Hanzo
3 minutes' walk
Hattori Hanzo specializes in Japanese cuisine, offering fresh sushi in a chic, modern setting, accommodating dietary preferences.
Circulo de Bellas Artes
9 minutes' walk
Circulo de Bellas Artes is a cultural hub hosting art exhibits, film screenings, and rooftop events with stunning city views.
Plaza de Santa Ana
11 minutes' walk
Plaza de Santa Ana is lined with bars and restaurants, perfect for enjoying live music and vibrant nightlife in a lively setting.
Teatro Español
10 minutes' walk
Teatro Español features a diverse lineup of performances ranging from classic plays to modern shows, ideal for cultural enthusiasts.
Chueca Neighborhood Bars
15 minutes' walk
Chueca offers a lively nightlife scene with colorful bars, excellent for all-ages fun and vibrant atmosphere.
Getting around
Curious about special pre-booking offers?
Access exclusive booking discounts instantly!
Property information and rules
Check-in
from 15:00-23:30
Check-out
from 08:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 27 per person per day.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese
Number of floors:
9
Number of rooms:
159
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Superb location
Friendly staff
Clean rooms
Comfortable beds
Delicious food
Cons
Unclean cups
Broken elevator
Guest reviewsbased on 815 reviews
bruce from australia
Single
king room view
3 nights in November 2025
|
Reviewed: December 23, 2025
8.5/10
solid stay on gran via
convenient location effective air conditioning fresh towels helpful staff
The hotel's location proved very convenient. I found plenty of shops and restaurants nearby. the room had effective air conditioning, which helped a lot. housekeeping provided fresh towels on a daily basis. That was very useful. the staff were helpful. they answered my questions.
i noticed some street noise in the evenings, though it wasn't too disruptive.
Location
9/10
The immediate area had many shopping and dining options. accessing tourist attractions was straightforward because the area is pretty central. public transportation hubs were also close. I found getting around simple.
Rooms
8/10
my king room view provided a comfortable bed. the bathroom included essential toiletries and fresh towels daily. the air conditioning worked efficiently, and it kept the temperature regulated well! i had enough space for luggage.
0 Helpful
|
Isabella from Italy
Single
king room view
3 nights in November 2025
|
Reviewed: December 12, 2025
6/10
decent location, noticeable issues
poor cleaning elevator malfunction
the location was indeed quite central, made getting around easy enough.
The room cleaning was definitely subpar. I noticed hair in the shower from a previous guest and it remained there throughout my entire stay. also, , one elevator was out of service, causing significant delays and crowding. on one occasion, i even got stuck in the second elevator and had to be rescued by staff, quite unnerving.
0 Helpful
Show more reviews
FAQs
About Hyatt Centric Gran Via Madrid
How far is Hyatt Centric Gran Via Madrid from Adolfo Suárez Madrid-Barajas Airport?
The hotel is 25 km from Adolfo Suárez Madrid-Barajas Airport.
What dining options are available at Hyatt Centric Gran Via Madrid?
The hotel features three dining venues: Ondas lobby bar, Hielo y Carbón restaurant offering a 5Senses dining experience, and El Jardín de Diana rooftop terrace.
What fitness facilities are provided at Hyatt Centric Gran Via Madrid?
Guests have access to a 24-hour fitness center equipped with state-of-the-art machines.
How far is Hyatt Centric Gran Via Madrid from the nearest subway station?
Hyatt Centric Gran Via Madrid is a 10-minute walk from Callao subway station.
What is the breakfast policy at Hyatt Centric Gran Via Madrid?
Breakfast is available for an additional charge of €27 per person.
Which nearby attractions can be found close to Hyatt Centric Gran Via Madrid?
Nearby attractions include Puerta del Sol, Plaza de Cibeles, and El Retiro Park, all within walking distance.
What room amenities are available at Hyatt Centric Gran Via Madrid?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and tea and coffee-making facilities.
What languages do the staff at Hyatt Centric Gran Via Madrid speak?
The staff speaks multiple languages, including English and Spanish.
Is there a lounge area at Hyatt Centric Gran Via Madrid?
The hotel features a lounge area where guests can enjoy drinks and snacks.
What types of experiences does Hielo y Carbón restaurant offer at Hyatt Centric Gran Via Madrid?
Hielo y Carbón offers a unique 5Senses dining experience designed to engage all five senses.
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